Waffa -Gruppe
At Hefei WanWa Group, our technical service team forms the operational backbone of our global machinery business. Composed of certified engineers, experienced mechanics, and dedicated support specialists, we ensure every machine bearing the WanWa name delivers lasting performance and reliability.
Why Our Technical Team Stands Apart:
🔧 Factory-Trained Expertise
Our technicians receive continuous training from OEM partners and internal master engineers, maintaining up-to-date knowledge of Caterpillar, Komatsu, Volvo, Sany, and other major brands.
⚙️ Systematic Inspection & Refurbishment
Every used machine undergoes our 120-point inspection protocol. We don’t just repair — we restore to optimal operational standards, focusing on critical systems: engines, hydraulics, undercarriages, and electronics.
📊 Diagnostic Technology Driven
Using advanced diagnostic tools and telematics data analysis, we identify potential issues before they become problems, enabling predictive maintenance and minimizing downtime for our clients.
🛠️ Field Support & Remote Guidance
Whether on-site in overseas projects or through our 24/7 remote support platform, our team provides timely, clear, and actionable technical assistance to keep your operations running smoothly.
📋 Transparent Reporting & Dokumentation
Each service intervention is documented with detailed reports, including parts replaced, tests performed, and recommended follow-ups — giving you complete visibility into the health of your equipment.
Our Service Commitment:
We believe that superior technical support shouldn’t end at delivery. That’s why our team remains your long-term partner, offering:
· Customized maintenance plans
· Genuine & premium compatible parts supply
· Rapid response troubleshooting
· Operator training & best practice guidance
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When you choose WanWa, you choose a team that stands behind every machine, everywhere.
Hefei WanWa Group — Engineering Trust, Powering Progress.
Waffa -Gruppe
Zu unserer Gruppe gehören die folgenden Unternehmen:
· Hefei Wanwa Construction Machinery Co., Ltd.
· Hefei Jinwanwa International Trade Co., Ltd.
· Hefei Wanwasun International Trade Co., Ltd.
· Shanghai Wanwa Construction Machinery Co., Ltd.
· Shanghai Jinwanjia Construction Machinery Co., Ltd.
· Shanghai Chuangjiahui Construction Machinery Co., Ltd.
